العمل مع الأشخاص والمجتمعات في الأنظمة الصحية المتكاملة

Building strong integrated care systems everywhere ICS implementation guidance on working with people and communities الخدمة الصحية الوطنية England and الخدمة الصحية الوطنية Improvement may update or supplement this document during 2021/22. Elements of this guidance are subject to change until the legislation passes through Parliament and receives Royal Assent. We also welcome feedback from system and stake holders to help us continually improve our guidance and learn from implementation. The latest versions of all الخدمة الصحية الوطنية England and

• improve outcomes in population health and healthcare • tackle inequalities in outcomes, experience and access • enhance productivity and value for mon ey • help the الخدمة الصحية الوطنية support broader social and economic development . Following several years of locally -led development, and based on the recommendations of الخدمة الصحية الوطنية England and الخدمة الصحية الوطنية Improvement, the government has set out plans to put ICSs on a statutory footing. To support this transition, الخدمة الصحية الوطنية England and الخدمة الصحية الوطنية Improvement are publishing guidance and

• 10 principles for ICBs to use when developing their arrangements for working with people and communities • practical steps to consider when working with people and communities , whether across the whole system, in places or in neighbourhoods • more detail on areas including ICS governance, tackling inequalities, co - production in ICSs and working with الصحةwatch and the voluntary, community and social enterprise (VCSE) sector , as requested by stakeholders in relation to work with people

and governance, at every level of the ICS.

comm unities how their engagement has influenced activities and decisions.

and care, using engagement to find out if change is having the desired effect .

inequalities.

(VCSE) sector as key partners.

progress , to build understanding and trust.

communities, making connections to social action .

and care services .

with people and communities .

networks, relationships, activity in local places . 10 | ICS implementation guidance on working with people and communities Core requirements and good practice for working with people and communities This section looks at how the 10 principles for how ICSs work with people and communities can be applied in practic e. It outlines the two core requirements we expect every system to achieve , followed by good practice areas for ICSs to consider as they develop their arrangements for working w

people and communities by April 2022, using the 10 principles in this document as the starting point.

• the ICB’s principles and methods for working with people and communities • the ICB’s approach to working with partners across the ICS to develop arrangements for ensuring that ICPs and place -based partnerships have representation from local people and communities in priority -setting and decision -making foru ms • the ICB’s a rrangements for gathering intelligence about the experience and aspirations of people who use care and support and its approach to using these insights to inform decis

the ICB will work with people and communities . The list below is intended to stimulate thinking by leaders and all those involved in developing the ICB ’s strategy for working with people and communities and put ting the 10 principles into practice throughout governance and decision -making. 11 | ICS implementation guidance on working with people and communities What good looks like Devising a clear plan for how system partners work together to engage people and communities, linked to ag

involving people and communities in ICS governanc e; working with people and communities to tackle health inequalities; co -production in ICSs; and working with الصحةwatch and the VCSE sector . Involving people and communities in ICS governance Involv ing people and communities in governance is about more than membership of different committees . It concerns how decision -making in the ICS tak es account of people’s experience and aspirations. Transparent decision -making , with people and comm

ICS design framework الخدمة الصحية الوطنية Confederation: Building common purpose; engagement and communications in ICS التعلم on the role engagement and communications play in partnership working and developing thriving ICSs . الخدمة الصحية الوطنية England: Integrated care systems and the voluntary, community and social enterprise sector

King’s Fund/Picker guide supporting ICSs to understand and act on user experience of services as part of population health management and service improvement and redesign . الصحةwatch الصحة and الرعاية Experience Profiles A qualitative methodology giving insight into the needs and experience of specific groups in an ICS population, supporting work to improve services and reduce inequalities. Profiles can be commissioned by ICSs from local الصحةwatch partners .

guidance for CCGs and الخدمة الصحية الوطنية England Contains useful information about public participation principles and approaches. Explains the legal duties on public involvement that apply to CCGs and are expected to trans fer to الخدمة الصحية الوطنية IC Bs. Resources for people involved in health and care الخدمة الصحية الوطنية England : Peer Leadership Development Programme https://www.futurelearn.com/courses/peer -leadership -foundation -step-1 PLDP Promo Film 24 | ICS implementation guidan ce on working with people and communities الخدمة الصحية الوطنية En

www.england.nhs.uk/integratedcare/ Find us on LinkedIn: www.linkedin.com/showcase/futurehealthandcare/ Sign up to the Integrated الرعاية bulletin: www.england.nhs.uk/email - bulletins/integrated -care-bulletin/ الخدمة الصحية الوطنية England and الخدمة الصحية الوطنية Improvement Skipton House 80 London R oad London SE1 6LH This publication can be made available in a number of other formats on request. © الخدمة الصحية الوطنية England and الخدمة الصحية الوطنية Improvement 2021